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These
are some tips to make sure that you, as a client, get the best results
from your cleaning experience with Sunrise.
1.
MAINTAIN OPEN COMMUNICATION
With Your Cleaner-People's needs change, so we encourage
the client to speak with, or to leave notes with their worker if
there are specific needs for any particular cleaning session. If
more time is needed, make prior arrangements with us.
With Tracy-Tracy prides herself on her hands-on approach,
taking great care in preparing client's quotes and assessing their
needs. She also is very involved with the worker's training. In
spite of this, a worker might occasionally overlook an instruction.
If this happens, it is critical that you contact the office within
24 hrs. so that immediate steps can be taken to remedy this oversight.
[view policies]
2. MAXIMIZE YOUR CLEANING TIME
Take a few minutes that morning or the night before to pick up your
place. Think about how much stuff the cleaner will have to move
to clean under or around. Group things together or pile up your
papers. If you have a lot of bathroom/dresser-top items, put them
in a basket or cabinet for the day. Saving worker's time on non-cleaning
related activities translates to more actual cleaning time for your
dollar.
3. WASH YOUR OWN DISHES
Since dishwashing is a job that must be done properly and carefully,
it can be a rather time-consuming task. So unless you just hate
doing dishes, you might prefer the worker's time be spent doing
more energy-intense tasks.
4. ASK US ABOUT SPECIAL TOOLS
Sunrise Cleaning Service provides most of the supplies needed to
clean an average home. However certain features of your home may
require a cleaning tool that we don't have. If you do have such
tools available notify your cleaner. Or if you need to find a tool
(such as long poll for cobwebs, swifter or dust mops for large hardwood
floors) let us know and we will gladly help you find one at a good
price. If you are interested in purchasing one of our environmentally
friendly cleaning kits, for those in-between-cleaning needs. [click
here to learn more]
Contact Tracy at tracy@sunriseclean.com
(great for those late-night messages) Sunrise Cleaning Service's
office hours are from 9 am to 5 pm, M-F, with 24/7 monitored message
service when calling for urgent issues.
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